Refund & Cancellation Policy

Last Updated: April 2026
Operated by RANKNOVA DIGITAL LTD

This Refund Policy outlines the conditions under which refunds, cancellations, replacements, or service credits may be issued for purchases made through baridextv.store.

1. Digital Service Nature

All products and services offered by British IPTV reseller are digital and electronically delivered. Due to the instant-access nature of reseller panels, subscription credentials, and automated activations, refunds are limited once services have been delivered or activated.

2. Eligible Refund Situations

Refunds may be considered only under the following circumstances:

  • Service was never delivered
  • Duplicate payment was made
  • Order could not be activated due to technical failure on our side
  • Incorrect product was delivered by our team

Approved refunds are issued at our sole discretion after investigation.

3. Non-Refundable Situations

Refunds will generally NOT be issued for:

  • Change of mind
  • Lack of technical knowledge
  • Device incompatibility
  • Internet-related buffering or ISP restrictions
  • Dissatisfaction with channel selection
  • Temporary outages or maintenance
  • Failure to read product descriptions
  • Violations of Terms of Service
  • Account suspensions caused by abuse or copyright violations

4. Trial & Testing Responsibility

Customers are encouraged to test compatibility and service quality before purchasing long-term plans where trial access is available.

By purchasing a service, you acknowledge that performance may vary depending on:

  • Internet connection quality
  • Device capability
  • Geographic location
  • ISP restrictions
  • VPN usage

5. Chargebacks & Payment Disputes

Initiating fraudulent or unjustified chargebacks may result in:

  • Immediate account suspension
  • Permanent service termination
  • Restriction from future purchases
  • Reporting to payment processors or fraud-prevention systems

Customers should contact support first to resolve billing concerns.

6. Service Replacements & Technical Support

If technical issues occur, our team will make reasonable efforts to:

  • Repair the issue
  • Replace affected access
  • Provide alternative solutions
  • Restore service functionality

Support response times may vary based on workload and issue complexity.

7. Cancellation Policy

Customers may cancel renewal requests at any time before renewal processing. Cancellation does not automatically qualify for refunds of already activated services.

8. Processing Time

Approved refunds, where applicable, are generally processed within 5–14 business days depending on the payment provider and banking system.

9. Policy Changes

We reserve the right to modify this Refund Policy at any time without prior notice.

10. Contact Information

Company: RANKNOVA DIGITAL LTD
Email: baridextv.store@gmail.com
WhatsApp: +44 7988 579524